Steuben Press Reviews
Steuben Press has an overall rating of 4.7 based on 24 reviews. Customer feedback on Steuben Press is mixed: Steuben Press reviewers highlight positive aspects like high-quality printing, excellent customer service, fast turnaround times, user-friendly design tools, which strongly appeal to small businesses, independent authors, creative professionals, event planners. However, Steuben Press is often criticized for its higher pricing compared to competitors, limited product range, occasional shipping delays, complex ordering process.
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How would you rate Steuben Press?
All Steuben Press Reviews (24)
IsaiahPerez
September 24, 2021
"My experience with Steuben Press was terrible"
I had a truly awful time dealing with Steuben Press. Their customer service was both rude and unhelpful. I spent two months and over a hundred bucks on two really poor proofs for my kids' book. They ignored my emails and failed to follow through on their promises. After I decided to ditch Steuben Press, I found another company that was fantastic to collaborate with. They got me a quality proof in just a few days, and my books arrived in under two weeks. Honestly, I've never encountered a worse experience with any business.
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sadmouse704
March 15, 2017
"Stunning outcomes and meticulous care."
I released my kids' picture book through Steuben Press. The dimensions are 8 1/2 x 11, in a landscape format - not an easy size to score at a decent price! They were fantastic to collaborate with. All my emails, calls, and worries were addressed promptly. The book - featuring hand-drawn illustrations - came out gorgeous. I was really impressed by the quality and the meticulous care they put in. I’ll definitely go with Steuben Press again and would recommend them to anyone wanting to print their book.
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ZackStanley
March 03, 2017
"Fantastic experience with Steuben Press, highly recommend!"
The work quality was top-notch and more affordable than anything else I came across for my needs. Adam was either picking up my calls or getting back to me quickly. He was super helpful with all my questions and concerns, making the whole process a breeze. I definitely suggest Steuben Press for any printing or publishing projects you might have.
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beautifulpeacock926
March 01, 2017
"Fantastic Fast Service!"
This is the second time we've printed our book with Steuben Press. The team is awesome and super helpful. Shipping is consistently prompt. Their customer service is outstanding, and they handle our inquiries and concerns in a professional and timely way. They really simplify the printing process. Thanks again, Steuben crew!!! :) Stay blessed.
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angrywolf281
February 25, 2017
"Exceptional Service and Quality Product"
From the beginning to the end of our project, the team at Steuben Press was truly remarkable and professional. This was our first experience with book publishing, and the staff was incredibly supportive with every requirement. They responded to our inquiries quickly and delivered a top-notch, high-quality product. Plus, they met or even surpassed all the deadlines we discussed. It's a fantastic company to collaborate with. You can tell they really take pride in what they do.
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maquirvir06
February 25, 2017
"Fantastic service!"
I couldn't have asked for better treatment from Steuben Press! They were super attentive to the deadline I had for my book launch, really nice when I had inquiries, and they did an outstanding job on my final copies. I'm thankful for the chance to collaborate with Steuben Press and can't wait to team up with them again down the line!
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silverpanda766
February 24, 2017
"Room for Improvement"
I really wish customers could get a digital proof of the book to check it out and see how it’ll look on screen. I forked over 50 bucks to get a hard copy mailed to me, and I ended up making some changes to it. Honestly, it’d be way easier if we could handle those adjustments online.
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Bella.Ruiz
February 23, 2017
"Awesome Printing Experience"
I operate a small, niche publishing house. I've been putting out short run paperback titles since 2005. Usually, I print about 100 copies at a time. I began collaborating with Adam at Steuben Press back in 2015. Ever since I teamed up with them, I haven't gone anywhere else for printing. The quality is top-notch, the turnaround is quick, the service is fantastic, and the shipping fees are reasonable since they're centrally based.
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whitebear841
February 23, 2017
"Fantastic Family-Run Business"
I was really happy with the level of detail and personal touch that went into printing my book UNSUBSCRIBE: A Story About One Man's Profound Discovery. From beginning to end, my book was shipped in just 5 days! I had the first copies in my hands within 8 days, including shipping time! Being a family-owned operation, you can see the care and pride they take in their work. The quality of the books was impressive; they looked sharp and professional. I’ll definitely return!
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LeoBarnes
February 17, 2017
"Steuben is top-notch for publishing!"
I was totally clueless. Steuben guided me through each part of the process, and the end result was fantastic. These folks really know what they're doing and will go above and beyond to ensure you get a high-quality product. I was looking for something a bit different, and they managed to provide it at a great price. I’ll surely turn to them again for reprinting my book or for a new project.
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tinyduck441
February 17, 2017
"Great Bargain"
Steuben Press was the sole spot I discovered where I could actually afford to get my book published! The team was super helpful, everything went off without a hitch, and the book turned out to be of decent quality, aside from one hiccup. Their knack for matching the cover color isn't the best. I'd suggest keeping the cover design simple and for sure ask for a physical proof.
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IreneBanks
February 17, 2017
"Incredible Speed and Service!"
Steubenpress is our go-to for book printing from now on. They were super quick and delivered a product that exceeded our expectations. We had a tight deadline, and they managed to get our books to us with just hours left. Huge thanks to Steubenpress; you've gained a lifelong customer.
We don’t usually handle big prints, but when we do, you’re the only ones we’ll reach out to.
We don’t usually handle big prints, but when we do, you’re the only ones we’ll reach out to.
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JulianCraig
February 17, 2017
"Fantastic Experience with Steuben Press!"
Steuben Press really knows how to treat their book publishing clients! They are super responsive, dependable, and creative in all aspects of their work. I've been a customer for years and have consistently been pleased with their services! Their personal touch and upbeat attitude are things I truly value!
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grayozzy81
February 16, 2017
"Steuben Press is Amazing"
I've used Steuben for printing twice now, and they just keep getting better in terms of efficiency, responsiveness, and professionalism. Adam, Jamie, and Alisa are truly the best folks to collaborate with. They're flexible, intelligent, and super patient. You can always count on a real person to pick up the phone. I wholeheartedly recommend them. They set the standard for great service.
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beautifulcat164
February 16, 2017
"Awesome Experience!!"
As an author who publishes my own work, I've been super happy with Steuben Press. Whenever I've needed to reach out, they've been right there. They've handled all my questions and concerns with kindness. From the very start, I've received personalized attention. Working with them has been a real pleasure. Can't wait to order more books! Big shoutout to Steuben Press!!!
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